At Teleperformance, diversity is a key strength. The company recognizes that embracing differences in culture, gender, race, religion, age, and experiences fosters a more dynamic and innovative workforce. This approach is evident in Teleperformance’s inclusive initiatives aimed at combating discrimination and intolerance. As a true equal-opportunity employer, Teleperformance has made significant strides in gender equality: 54% of their employees are women, 52% of management positions are held by women, and women comprise 38% of the Management Committee. These statistics highlight the company’s dedication to creating opportunities for women at all levels of the organization.
Teleperformance’s commitment to diversity extends beyond gender. The company actively works to create an inclusive environment where all employees feel valued and respected. This inclusive culture is fundamental to Teleperformance’s identity and is a critical factor in its global success. By celebrating each individual’s uniqueness, Teleperformance fosters a workplace where everyone can contribute their best and achieve their full potential.
In line with its commitment to diversity and inclusion, Teleperformance Philippines proudly participated in the 2nd Annual Philippine Financial and Inter-industry Pride Association, Inc.’s (PFIP) Visayas Regional Conference. Held on May 17, 2024, at Radisson Blu in Cebu City, this event evidently shows Teleperformance’s support for LGBTQ+ rights and inclusion in the workplace.
Themed “Padayon: Nurturing LGBTQ+ Workplace Inclusion in Visayas,” the conference highlighted the importance of inclusive and employee-focused programs in creating thriving work environments. The term “Padayon” is a Filipino word that means “to continue” or “to persevere,” reflecting the ongoing journey toward greater inclusivity and acceptance. Teleperformance’s participation in this event is a testament to its dedication to supporting the LGBTQ+ community and fostering an inclusive culture where everyone can be their authentic selves.
Teleperformance understands that creating an inclusive work environment requires more than just policies—it demands active and continuous effort. The company has implemented a range of initiatives designed to support LGBTQ+ employees and promote inclusivity across the organization. These initiatives include diversity training programs, support networks, and partnerships with external organizations that advocate for LGBTQ+ rights.
At the PFIP Visayas Regional Conference, Teleperformance shared its best practices and insights on fostering LGBTQ+ inclusion in the workplace. The company’s representatives discussed the importance of creating a safe and supportive environment where LGBTQ+ employees can thrive. They emphasized the role of leadership in driving change and the need for ongoing education and awareness to combat biases and discrimination.
Teleperformance’s commitment to diversity and inclusion is reflected in its comprehensive approach to creating a supportive workplace. Some of the key initiatives include regular training sessions to educate employees about the importance of diversity and inclusion. These sessions cover topics such as unconscious bias, cultural sensitivity, and LGBTQ+ inclusion. The company has also established ERGs that provide support and resources for employees from various backgrounds. These groups create a sense of community and offer a platform for employees to share their experiences and advocate for positive change. TP additionally implemented inclusive policies that protect the rights of all employees, including those from the LGBTQ+ community. These policies ensure that everyone has equal opportunities and access to resources. Teleperformance is committed to attracting and hiring a diverse workforce. The company’s recruitment practices are designed to ensure that all candidates are evaluated fairly and without bias.
At the heart of Teleperformance’s diversity and inclusion efforts is the belief that a diverse workforce leads to greater innovation and success. By embracing and celebrating differences, Teleperformance creates a dynamic and creative environment where new ideas can flourish. This commitment to diversity is a key driver of the company’s success and a core value that guides its operations.
Teleperformance’s inclusive culture is also reflected in its community engagement efforts. The company actively participates in events and initiatives that promote diversity and inclusion in the broader community. By supporting events like the PFIP Visayas Regional Conference, Teleperformance demonstrates its commitment to making a positive impact beyond the workplace.
Teleperformance’s commitment to diversity and inclusion is a defining feature of its corporate identity. With a global presence and a richly diverse workforce, the company understands the value of embracing differences and fostering an inclusive culture. Teleperformance’s participation in the PFIP Visayas Regional Conference is just one example of its dedication to supporting the LGBTQ+ community and promoting inclusivity in the workplace. As Teleperformance continues to champion diversity and inclusion, it sets a powerful example for other organizations to follow.
