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Cebu State Magazine > Blog > VISMOTOR Corporation Launches Programs for Enhanced Customer Satisfaction
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VISMOTOR Corporation Launches Programs for Enhanced Customer Satisfaction

Vismotor Corporation has demonstrated its efficacy in providing exceptional customer service and attractive deals. The company’s commitment to customer satisfaction is evident through its dedication to personalized assistance and competitive offers. By prioritizing the needs and preferences of its clientele, Vismotor Corporation has solidified its reputation as a trusted partner in the motorcycle industry.

Sovetskaiah Imperial By Sovetskaiah Imperial Total Time: 1 minute
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From left to right, Leal Ritchie Ty—VP for Finance and Otto Brian Ty—VP for Sales and Operations.

 

Since its humble beginnings in 1982 as a family-run general merchandise store, Vismotor Corporation has transformed into a leading figure in the motorcycle sector. Established by the forward-thinking father of Otto Brian Ty and Leal Ritchie Ty, who now serve as the VP for Sales and Operations and VP for Finance, respectively, the company originated in Borongan. In 2007, an opportunity arose for Vismotor to transition into a Honda dealership in Cebu, signaling the start of its expansion journey.

 

Presently, Vismotor Corporation stands tall with 52 branches spanning regions VII and VIII. Its commitment to innovation and customer satisfaction is evident through its diverse offerings and initiatives.

 

One of Vismotor Corporation’s standout promotions is their pioneering Apply & Win Grand Raffle Promo, a testament to their dedication to customer appreciation. This exclusive event offers participants the chance to win a brand new motorcycle simply by applying for credit between January and March 2024. With over 900 participants vying for the grand prize and ten consolation prizes, Vismotor Corporation continues to redefine customer engagement.

 

As part of expanding its geographical footprint, Vismotor Corporation is set to inaugurate new branches in Madridejos, Bantayan Island, and Camotes Island, further solidifying its presence in the region. Among its existing branches, the Talamban branch stands out as the largest, housing the company’s main office and serving as a hub for innovation and excellence. As the largest branch in the network, it exemplifies Vismotor Corporation’s dedication to providing unparalleled service and setting industry standards.

 

Lyndie Mormorida, Sr. Manager- Sales and Operations, Otto Brian Ty, VP for Operations, Francesca Yee, Marketing Consultant, Gideon Kent Gil, Sr. Manager- Human Resource Operations

 

Vismotor Corporation caters to diverse customer needs through its two types of branches: 3S Shops, which exclusively offer Honda models, and multi brand branches, providing a range of Japanese brands like Suzuki, Yamaha, Kawasaki among others, including Kymco which is a Taiwanese brand. Through its comprehensive financial solutions, Vismotor Corporation goes above and beyond to make motorcycle ownership accessible and affordable for all customers. By offering in-house financing options and establishing strategic partnerships with top-tier banks, the company provides flexible payment plans and competitive interest rates tailored to individual needs. This specific step to financial accessibility shows Vismotor Corporation’s mission to empower customers with the means to fulfill their motorcycle dreams without undue financial strain.

 

Vismotor Corporation’s commitment to technological advancement has revolutionized the motorcycle purchasing experience, setting new industry standards along the way. With the introduction of online applications in 2019, the company embraced digital innovation, providing customers with the convenience of applying for a motorcycle from the comfort of their own homes. This pioneering move not only simplified the application process but also laid the foundation for future technological advancements.

 

The launch of the “No Requirements Needed” program further exemplifies Vismotor Corporation’s forward-thinking approach. By requiring only a valid ID and a phone number, the company has eliminated the cumbersome documentation typically associated with purchasing a motorcycle. This streamlined approach not only saves customers time and effort but also makes motorcycle ownership more accessible to a wider audience.

 

Through its innovative technology solutions, Vismotor Corporation continues to lead the way in redefining the motorcycle industry. By prioritizing convenience, accessibility, and customer satisfaction, the company remains at the forefront of innovation, inspiring others to adopt a simplified purchasing process for consumers.

 

Whether through their website, Facebook page, or walk-in, customers can easily apply for the “No Requirements Needed” program, reflecting Vismotor Corporation’s commitment to convenience and inclusivity.

 

Vismotor Corporation’s journey from a small family business to a regional powerhouse is a testament to its unwavering commitment to innovation, customer satisfaction, and community engagement. As it continues to expand its reach and push the boundaries of technology, Vismotor Corporation remains at the forefront of the motorcycle industry, setting new standards and inspiring others to follow suit.

 

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TAGGED: Cebu, Vismotor Corporation
SOURCES: Cebu State Magazine
VIA: Cebu State Magazine
Sovetskaiah Imperial April 12, 2024
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